Is it safe to use my credit card?
Yes. We understand how important security is to our customers. When you place your order online, the most advanced consumer online security technique to date is used to protect you and your credit card information. You can be assured that your order will be placed safely and securely.

How can I confirm that my order went through?
When your order has been successfully submitted, you will immediately see an "Order Submitted" page that provides you with your order confirmation number. You will also receive a confirmation email shortly after you place your order. This will contain all the details about this order. You will also receive another email from us once your order has shipped.  If you do not receive an email confirming your order within 24 hours of submission, please contact us at drl@advderm.net

How do I check the status of an order I have placed?
At the bottom of every page on the website there is an order status link. You track find your order listed by entering the order # or your email address and billing zip. You can also call our customer service experts at for further assistance.

How will I know my order has shipped?
When your order has been shipped you will receive an email confirming the details of the shipment.

Do you accept international orders?
No. Currently, Dermatologic Research Labs accepts orders shipping within the United States.

We respect your privacy. The information you provide will not be given to any third party.